Shipping Policy

Thank you for visiting and shopping at My Vacay Reel. The following are the terms and conditions that constitute our Shipping Policy.

Orders for physical products are typically processed within 24 hours. Once your order has been submitted, there is an additional processing time of 24-48 hours before the products are ready for shipment. This time frame excludes weekends and public holidays.

Once your order has been processed and dispatched, you will receive an email notification with the shipment tracking number. This information will be sent to the email that you provided during order checkout.

Items that are part of a package may be delivered individually.  

Any order cancellation must be done within 4 hours after the order has been submitted. Once order processing has commenced, we can no longer cancel or change the order.

*PLEASE NOTE – if we cancelled and refunded your order prior to processing, it may have been declined due to inconsistencies with your billing information. If you believe this action on our part to be in error, please contact us to remedy the situation.



Shipping rates & delivery estimates

We currently ship worldwide. 

Our standard shipping within the U.S. is FREE.

Average delivery times range between 7- 12 Business days for order arrival.



Customs, Duties and Taxes

My Vacay Reel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).



Damages

My Vacay Reel is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact us through our Contact page. View our Refund and Returns Policy for complete details.